Time saving
Helping you with daily operations, fine-tuning, managing escalations, and by taking a proactive collaborative approach
Impervas best SLAs
Get access to On-Demand SOC, named resources and/-or round the sun 24x7 group support with Impervas Premium SLAs
We partner with you
We strive to work closely with your teams and can become an extension where desired, providing staff augmented options
Imperva value added services
Security Analyst Services
Security expertise & on-demand SOC (Pool of experts)
Security experts bringing human expertise to address the entire attack lifecycle.
- Attack readiness through routine fine-tuning of security policies to match your unique profile.
- Attack response through emergency assistance during active security incidents.
- Attack review with custom traffic and incident reporting with analysis & recommendations.
Enterprise Services
Proactive monitoring & holistic management (Pool of experts)
Proactive monitoring and management providing 24×7 operational excellence.
- Configuration and customization ensure your solution’s health and stability.
- Managed detection and response enhance your security posture and resources.
- Insights and recommendations from advanced reporting and on-demand expertise.
Named Resources
Personalized Support, Long-term Guidance & Optimization
Personalized assistance specialized in your unique business and technical environment.
- Technical Account Manager: Named SME providing guidance, mentorship, and best practices alongside domain knowledge.
- Designated Support Engineer: Hands-on resource dedicated to support handling and accelerating time to resolution.
