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Business Operations Manager- Data Center & Hardware

Infrastructure and Cloud

, United States


Business Operation Manager- Data Center & Hardware

Imperva prides itself on cultivating an inclusive environment where people can bring their boldest self to work. We live and breathe our values to uphold our mission to protect our customers’ data and all paths to it. We are driven by our key values of Innovation, Customer Obsession, Sense of Urgency, Collaboration, and Community.

The Imperva Infrastructure team architects, builds, and operates one of the largest globally distributed DDOS and WAF platforms in support of our substantial customer base of multinational companies with growing network security needs. We continually iterate on all aspects of AS 19551 including network infrastructure including working closely on our efforts with data center operators, network hardware vendors, operational systems developers, Internet Service Providers, and a variety of partner organizations around the world. 

We have concentrations of employees in San Mateo, Plano, Tel Aviv, and Singapore, but support remote hires globally to best meet our customer needs.

 

Responsibilities

  • The Business Operations Manager will lead a small globally distributed team of business operations professionals to drive operational excellence and financial performance of Imperva’s 50+ global data centers.
  • Optimize hardware and service ordering and logistic flows with global vendors for new PoP builds, augments at existing sites, and ongoing service needs. 
  • Collaborate with global vendors on network hardware and server sourcing, RMA activities, equipment sparing, and inventory management.
  • Align efforts with FP&A, operational teams, and other business units to measure and improve the effectiveness of our vendor’s performance, our utilization and alternatives, and our internal workflows. Validate live services against recurring invoices to detect and resolve un-activated spend.
  • For key activity areas determine appropriate priorities and needs, and propose alternatives to leadership that will increase the overall effectiveness of the team.

 

Requirements

  • Experience managing hardware and accessories sparing, and hardware vendor support workflows, in conjunction with a data center operations team.
  • Ability to express strategic and tactical plans in clear and concise written form, particularly in memo and presentation formats.
  • Experience with purchase orders, purchase requisitions, vendor onboarding, and bill approval in an ERP system such as Netsuite
  • Financial modeling and reporting skills that allow internal teams to understand our current and potential cost structure and commitments, with potential alternative considerations
  • Gap analysis on existing workflows to identify opportunities for scaling and overall performance improvements across Imperva including AP, FP&A, and Procurement
  • Excellent network and business data analysis skills including tools and sources such as Google Sheets and Tableau
  • Willingness and ability to travel up to 30% regionally and globally

Our Company

Imperva is an analyst-recognized, cybersecurity leader—championing the fight to secure data and applications wherever they reside. Once deployed, our solutions proactively identify, evaluate, and eliminate current and emerging threats, so you never have to choose between innovating for your customers and protecting what matters most. Imperva—Protect the pulse of your business. Learn more: www.imperva.com, our blog, on Twitter. 


 

Rewards

Imperva offers a competitive compensation package that includes base salary, medical, flexible time off and more. It’s an exciting time to work in the security space. Check out our products and services at www.imperva.com and career opportunities at www.imperva.com/careers.


 

Legal Notice 

Imperva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ancestry, pregnancy, age, sexual orientation, gender identity, marital status, protected veteran status, medical condition or disability, or any other characteristic protected by law.

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