Infrastructure and Cloud
Belfast, United Kingdom
Incident Response Team Manager
Imperva is seeking a collaborative and diligent person with a passion for infrastructure to manage the incident response team within our global Network Operations Center (NOC). The NOC is a 24x7x365 follow-the-sun monitoring and response team that is responsible for the overall health and operational success of our cloud infrastructure. This function plays a key role in our commitment towards customer success.
Dedicated incident commanders within the NOC are a critical resource that help keep the subject-matter experts focused on the task of service restoration by coordinating incident response, guiding resources during triage and remediation of cloud infrastructure service disruptions. This work ensures that service disruptions are kept to a minimum, while internal and customer communications are optimized during, and after, an incident. This team is geographically distributed among our Singapore, Plano, TX, Belfast, UK, and Rehovot, IL locations, and as the team manager you will need to be homed to one of those offices. You will manage a follow-the-sun team as a “player-coach” and will be required to work some weekend on-call duties rotating amongst members of the team. Your duties will include:
Required Experience and Skills:
Imperva is the cybersecurity leader whose mission is to help organizations protect their data and all paths to it. Customers around the world trust Imperva to protect their applications, data and websites from cyber attacks. With an integrated approach combining edge, application security and data security, Imperva protects companies through all stages of their digital journey. Imperva Research Labs and our global intelligence community enable Imperva to stay ahead of the threat landscape and seamlessly integrate the latest security, privacy and compliance expertise into our solutions. Learn more on the Imperva website or company blog, and follow Imperva on LinkedIn and Twitter.
Imperva offers a competitive compensation package that includes base salary, medical, flexible time off and more. It’s an exciting time to work in cybersecurity. Learn about Imperva products and services at www.imperva.com and career opportunities at www.imperva.com/careers
Imperva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ancestry, pregnancy, age, sexual orientation, gender identity, marital status, protected veteran status, medical condition or disability, or any other characteristic protected by law.