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APJ Renewals Manager

Customer Success

Singapore, Singapore


Imperva Inc., the leader in Application, Data and Network Security, is looking for an experienced APJ Renewals Manager to join our Renewals team in Singapore to deliver best-in-class solutions that protect data and applications on-premises, in the cloud, and across hybrid environments. 

Cyber Security is a big deal. It’s in the news, growing rapidly, a critical tool for every company, and our specialty.  

Our customers include leading enterprises, government organizations, small businesses, and service providers. 

Why Imperva?   

  • We have experienced the following growth and achievements: 
  • Selling to over 5900 customers worldwide 
  • 500 partners in 100+ countries worldwide 
  • Imperva has been in the Leader’s Quadrant of the Gartner Magic Quadrant for 8 consecutive years in Web Application and API Protection 
  • Imperva is also a leader in the Forrester Wave for DDoS Mitigation Solutions in 2021 with the highest score in the “current offering” category 
  • Imperva is named an overall leader in the 2021 KuppingerCole Leadership Compass for Database and Big Data Security  

APJ Renewals Manager - Singapore 
The APJ Renewals Manager is responsible for renewing, selling, and expanding existing maintenance contracts, co-terming support contracts and upgrading support levels and products. You will be responsible for maximizing customer retention and subscriptions while working closely with the Imperva Sales and Support teams. 

  • Effectively manage pipeline and provide timely and accurate forecasts 
  • Work with customers on support and product upgrades 
  • Maximize customer retention by selling the value of Imperva support and minimizing cancellations 
  • Achieve/exceed quarterly and annual maintenance and subscription renewal quota targets. 
  • Act as the primary point of contact for customers, sales, and support teams for all support and renewal related questions 
  • Participate in the negotiation of terms and conditions as necessary for renewal agreements 
  • Ensure the integrity of customer and renewal information in SFDC 
  • Assist with enhancing and improving systems and processes to increase efficieny 
  • Leading and mentoring a team in a Hybrid work environment 
  • Conducting business within a Channel led environment 


  • Bachelor’s degree in related field and/or equivalent amount of experience 
  • 3+ years in the Renewals business 
  • Experience in complex business and contract negotiations within the IT industry 
  • Experience in a Team Lead / Mentoring role 
  • Persuasive communicator with excellent interpersonal and customer service skills 
  • Self-starter with strong organizational and time management skills 
  • Proficiency with SFDC and Clari Forecasting 
  • Strong verbal and written communication skills 
  • Ability to multi-task and work independently in a fast-paced, dynamic environment