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Salesforce QA Analyst, India

G&A (Finance, Admin, HR, Legal, IT)

Bangalore, Mumbai or New Delhi, India


 

SalesForce Quality Assurance Engineer

As a Quality Assurance Engineer, you will be a member of an IT Salesforce team and responsible for all quality assurance activities. The successful candidate should have professional QA experience in a Salesforce environment and contribute to the continuous improvement of our QA process by catching defects and optimizing product reliability. Key responsibilities of this role are: writing test scripts, developing test plans, running functional / Automation regression tests and providing clear feedback to the build team.

This is a full-time position based in IST time zone and will report to the Salesforce Team Manager.

 

Primary Responsibilities

  • Demonstrate extensive knowledge of quality assurance, testing and software development processes and methodologies.
  • Participate in requirements, design and review meetings; obtaining clarification from project team as needed.
  • Perform quality assurance on changes to Imperva internal as well as customer-facing SalesForce portals, Salesforce CPQ customizations, workflows and API integrations
  • Create and maintain Automation Scripts for Regression Testing on every release.
  • Analyze test results to ensure correct functionality and interact with the Development and Product teams for resolution of defects.
  • Work with different technical teams such as Development, Admin & Architecture to discuss test results (both functional and performance) and troubleshoot issues
  • Create and maintain meaningful defect metrics to assess current status and progress against milestones and goals.
  • Coach Business Users to perform User Acceptance Testing tasks and activities.
  • Responsible for communicating daily progress, issues and risks.
  • Coordinate and work with local onsite and offshore resources.

 

Qualifications:

  • 5+ years of related experience in manual testing and 3+ years in automated testing in a Salesforce development environment (Selenium or Copado Robotic Testing is preferred)
  • Experience with software test management tools and concepts
  • Outstanding organizational, communication, and interpersonal skills, including the ability to work closely with engineers
  • Excellent analytical and problem-solving skills
  • Excellent skills on writing complex SOQL queries to extract data for farther analysis
  • Proven ability to drive issues to closure
  • Flexible and able to learn quickly in a dynamic and fast-paced environment
  • Salesforce CPQ experience is a must

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