Imperva Professional Services



No matter where you are in your Imperva deployment – from initial planning to fine-tuning – the Professional Services team is your partner in security and compliance, offering the expertise you need to design, install, and optimize your Imperva solutions. Imperva Professional Services ensures that your organization receives the maximum return on investment, and can meet your current or upcoming security and compliance objectives.

The team consists of highly trained engineers with a wealth of Imperva product knowledge. Our consultants leverage their broad expertise in information security to help your organization improve its security posture and meet regulatory requirements.

Imperva Professional Services can assist you throughout all phases of your technology deployment lifecycle.



  • Assess and Design
  • Implement
  • Optimize and Mature
  • Manage
  • Map out your business requirements and translate them into an actionable plan.

    Architecture and Design Planning Workshop

    Many of the critical components of your Imperva solution are solidified during the initial design stages. In this workshop, our highly specialized consultants will help you build, modify or implement a design that effectively and efficiently supports your goals and objectives.

    Operational Planning

    You can meet your long-term security and compliance goals by partnering with Imperva Professional Services to advance from installation to mature deployment. For example, Imperva offers expert guidance to assist in designing your staffing model, training your administrators, and ensuring that your team monitors your SaaS apps, websites, files, and critical databases according to best practices.

    Third-party Product Integration Design and Development

    You will be able to streamline your business processes by integrating Imperva solutions with existing IT and security systems. Whether it’s a ticketing system or a SEIM, our dedicated staff leverages their substantial deployment expertise to ensure your solutions interact efficiently with other technologies.

  • Deploy Imperva solutions with confidence by ensuring your project is accurately scoped, delivered on-time, and within budget. Imperva offers pre-packaged and custom implementation services offerings.

    Imperva SecureSphere Prepackaged Installation Programs

    Imperva SecureSphere Quick Start Programs help you to ensure timely, effective product installations for small and medium-sized deployments. Designed for five or fewer SecureSphere gateways, Quick Start Programs cover all the steps of a SecureSphere installation, including planning, design, configuration, reporting, and tuning, all in a single packaged offering. Quick Start packages can also be used for the initial, limited start of medium to large deployments. Download the datasheet to learn more.

    Imperva Custom Installation Consulting Services

    Custom installation consulting services are appropriate for large, complex, or unique deployments, or for projects that require additional consulting after a Quick Start. Imperva Professional Services can create custom solution packages to meet any of your implementation requirements.

    Rest assured that your project is accurately scoped, on-time, and within budget with the help of consultants that have completed hundreds of successful customer implementations. The team consists of highly skilled security experts with years of networking, security, web application, and data protection experience. In addition to guiding your organization through the deployment process, our consultants provide invaluable knowledge transfer to your staff.

    Tuning

    As part of your installation, Imperva Professional Services will fine tune your solution to meet your organization’s unique security and compliance needs. Our consultants will ensure that your solutions are correctly configured and efficiently operating to ensure top-level performance.

    Reporting

    In today’s heightened regulatory environment, reporting is a vital component of a successful compliance program. Our consultants will assist your staff in leveraging pre-defined reporting templates which address common mandates such as Sarbanes-Oxley and PCI-DSS. They will also develop custom, automated reports specific to your organization’s requirements.

    Documentation

    The Professional Services team will work with your organization to document all aspects of your deployment. In the event of staff turnover or disaster recovery, your organization will be equipped with a runbook which will include your organization’s custom scripts, policies, and procedures.

    Third-party Product Integration Design and Development

    Streamline your business processes by integrating Imperva solutions with existing IT and security systems. Whether it’s a ticketing system or a SEIM, our dedicated staff leverages their expertise from hundreds of customer deployments to ensure your solutions interact efficiently with other technologies.

    Business Assurance Management

    Our expert project managers will thoroughly review your business goals, architecture, and security and compliance requirements to create a comprehensive deployment plan that is tailored to your organization’s IT requirements.

  • Take your protection and compliance objectives to the next level by expanding your Imperva deployment and improving the efficiency of your Imperva products.

    Imperva offers flexible, customized options to bring your deployment to the next level, and ensure the platform is optimized to discover assets and risks and protect your business-critical data and applications. Whether you’re looking to add additional hardware; monitor and protect more databases; place new applications into blocking mode; or add more value by integrating with 3rd party technology, our Professional Services team will help guide your deployment into the next phase of maturity.

    Health Checks

    Quickly optimize your monitoring and security capabilities with remote and on-site Health Checks. During a Health Check, our experienced consultants review your organization’s security and compliance objectives, and then connect to your environment to monitor and assess its performance. Next, they optimize, tune, and improve the efficiency of your deployment. Health Checks provide you with the confidence that your solutions are tuned for operational excellence. Click here to learn more.

    Health Check Benefits:

    • Save time and IT resources
    • Improved performance and efficiency
    • Tune audit and security policies to address requirements
    • Low cost and minimal interruptions
    • Maximize your Imperva investment

    Third-party Product Integration Design and Development

    Streamline your business processes by integrating Imperva solutions with existing IT and security systems. Whether it’s a ticketing system or a SEIM, our dedicated staff leverages their expertise from hundreds of customer deployments to ensure your Imperva SecureSphere, Incapsula and Skyfence solutions interact efficiently with other technologies.

  • Augment your staff and maximize productivity for projects that are complex or fast-moving.

    Whether you need additional resources to augment your operations staff, require incident response assistance, or are looking to outsource certain areas of your security program, Imperva offers unique services to help you maximize the return on your Imperva solution. Training and certification are also available to strengthen your in-house expertise.

    Operational Planning

    An Imperva Designated Support Engineer (DSE) is one of the most sophisticated Imperva Technical Support staff who partners one-on-one with your organization on an ongoing basis. Imperva DSEs work with your IT staff to troubleshoot, manage, and resolve all technical issues quickly. Click here to learn more about the Imperva Designated Support Engineer offering.

    Documentation

    The Professional Services team will work with your organization to document all aspects of your Imperva deployment. In the event of staff turnover or disaster recovery, your organization will be equipped with a runbook which will include your organization’s custom scripts, policies and procedures.

    Breach Mitigation

    Imperva Professional Services offers tactical breach mitigation engagements designed to provide a rapid response mechanism for situations that require expert guidance and defenses. Imperva will provide immediate access to a senior member of the Professional Services team to do hands-on installation and configuration, and assist in managing the attack in real-time. The team consists of security experts that are trained in breach mitigation, and have direct interaction with Imperva’s Application Defense Center (ADC) and Security Operations Center (SOC). Following the event, the team will provide follow-up reports and offer best practices for future attack prevention.

    Managed Security Services

    • Web App Security as a Service

    Imperva Incapsula is an easy and affordable service that integrates three effective web solutions –Web Application Firewall (WAF), a DDoS mitigation service, and a content delivery network (CDN) — into a single managed security service for cloud-based applications. Click here to learn more about Imperva Incapsula.