Training and Education for Data Security Products
In addition to our Technical Support and Professional Services teams, Imperva also offers customers the opportunity to receive first-hand product and implementation training from Imperva professionals. The information imparted during these educational training sessions enables customers to successfully deploy and maintain the entire family of Imperva data and network security products and solutions.
The core component of the Imperva SecureSphere training program is a two-day, practical course featuring expert instruction and hands-on lab experience in a simulated IT environment. Participants will initially install, configure, and establish SecureSphere protection for both Web and database servers. Participants will also generate traffic for these servers, and perform attacks against them, so as to observe how SecureSphere monitors these resources for security vulnerabilities and protects them. Finally, participants will learn how to configure a database audit, manage alerts, and fine-tune SecureSphere in order to protect a typical business application environment.
While all of Imperva's data and network security training sessions are specifically tailored to meet the custom objectives of each class, the following core data security training topics are always available:
- Installation and Configuration
- Gateway Configuration
- SecureSphere Initial Configuration and Server Groups
- Dynamic Profiling
- Web Server Groups Protection
- Database Server Groups Protection
- Audit Rules Configuration and Archiving
- SecureSphere Monitoring
To contact a technical support engineer, call +1 (866) 592-1289 .
For technical support from outside the United States, call +1 (650) 345-9000 , select option 2.
If you do not have a user name or password to the Imperva Self Service Support Portal, send an email to support@imperva.com
Technical Support: Professional Services: Training:Deploying a Web Application Firewall was the most efficient and cost effective solution for us to comply with the PCI Data Security Standard. SecureSphere was the easiest product to deploy and configure, and delivered the best performance in our tests. When we learned about its ability to also monitor and protect databases, we expanded our project scope and deployed this functionality as well. With Imperva we have a complete solution for data security and PCI compliance.
Jean-Pierre Zaiter, CIO, Intuition Systems