Information Collection and Use
Our primary goals in collecting personally identifiable information are to provide you with the services made available through the Sites, to communicate with you, and to manage your registered user account through which you can take advantage of the services made available through the Sites. For instance, we may use some of the information you provide to market specific products and services, including but not limited to customer support services. We will also use the information you provide to analyze and improve Imperva's products and services.
If you desire to have access to certain restricted sections of the Sites, you may be required to become a registered user and to submit certain personally identifiable information to Imperva. This may happen in a number of instances, such as when you want to download our "white papers" from the Corporate Site, sign-up for our "webinars" or request a space in one of our training classes, or if you want to have access to the Support Sites or the Download Site. This may also happen in case you desire to receive certain information available in the Investors section of the Corporate Site, such as, for instance, when you sign up to download files available in such section, or to receive news feeds through our "RSS Feed Registration" service, or email alerts such as press releases, SEC filings or stock information, through our "Email Alert Subscription" service. Personally identifiable information that we may collect in such instances may include your user name, password, email address, telephone number, your company's name and your title. If you contact us by email through the Sites, we may keep a record of your contact information and correspondence, and may use your email address, and any information that you provide to us in your message, to respond to you. In addition, we may use the personal information described above to send you information regarding the Sites and/or our services. If you decide at any time that you no longer wish to receive such information or communications from us, please follow the unsubscribe instructions provided in any of the communications.
When you visit the Sites, our servers automatically record information that your browser sends whenever you visit a website ("Log Data"). Log Data may include information such as your IP address, browser type or the domain from which you are visiting, the web pages you visit and the search terms you use. For most users accessing the Internet from an Internet service provider, the IP address will be different every time you log on. Except in the instances described herein, we do not use this information to identify you personally. We use it to monitor use of the Sites and our service, and for the technical administration of the Sites.
Information Sharing and Disclosure
Resellers and Partners. We will share your personally identifiable information with our resellers and partners, and such resellers and partners may use your information to market our products and services, as well as their own products and services.
Service Providers. We may engage certain trusted third parties to perform functions and provide services to us, including, without limitation, hosting and maintenance services, customer relationship services, and database storage and management services. We will share your personally identifiable information with these third parties, but only to the extent necessary to perform these functions and provide such services, and only pursuant to binding contractual obligations requiring such third parties to maintain the confidentiality of your data.
Compliance with Laws and Law Enforcement. Imperva cooperates with government and law enforcement officials or private parties to enforce and comply with the law. We may disclose any information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate to respond to claims and legal process (including subpoenas); to protect the property and rights of Imperva or a third party, the safety of the public or any person; to prevent or stop any illegal, unethical or legally actionable activity; or to comply with the law.
Business Transfers. If any or all of the assets of Imperva are acquired by, or merged with another entity, we may share some or all of your information with this entity.
Changing or Deleting Information
If you are a registered user of the Support Site, you may update or correct the information you provided to us by making such changes through the secure log-in section of the Support Site. For access to the secure log-in section of the Support Site click here.
Imperva is very concerned about safeguarding the confidentiality of your personally identifiable information. We employ administrative, physical and electronic measures designed to protect your information from unauthorized access.
We will disclose any breach of the security, confidentiality or integrity of your unencrypted electronically stored personal data to you via email or conspicuous posting on the Sites in the most expedient time possible and without unreasonable delay, consistent with (i) the legitimate needs of law enforcement or (ii) any measures necessary to determine the scope of the breach and to restore the reasonable integrity of the data system.
Links to Other Sites
Our Policy Towards Children
The Sites are not directed to persons under 18. If a parent or guardian becomes aware that his or her child, who is under 13, has provided us with personally identifiable information without their consent, he or she should contact us at firstname.lastname@example.org. If we become aware that a child under 13 has provided us with personally identifiable information, we will remove such information from our files.
Last updated: April 23, 2012